1. Introduction
Red Zebra (“we,” “us,” or “our”) operates the website https://www.redzebra.za.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.
By using our Site, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
We may collect the following personal information when you voluntarily provide it to us:
- Name and surname
- Email address
- Telephone number
- Physical address
- Company name and position (if applicable)
- Any other information you choose to provide through contact forms or communications
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2.3 Cookies
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide customer support
- To process transactions and deliver products or services
- To send administrative information and updates
- To improve our Site and user experience
- To comply with legal obligations
- To protect against fraud and security threats
- To send marketing communications (with your consent)
- To analyze Site usage and performance
4. Legal Basis for Processing (POPIA Compliance)
We process your personal information on the following lawful bases:
- Consent: When you have given explicit consent for specific purposes
- Contractual necessity: To fulfill our obligations under a contract with you
- Legal obligation: To comply with South African laws and regulations
- Legitimate interests: For our business operations, provided your rights are not overridden
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist with our operations (e.g., hosting, analytics, payment processing)
- Legal authorities: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
All third parties are required to maintain the confidentiality and security of your personal information.
6. International Data Transfers
If we transfer your personal information outside of South Africa, we will ensure appropriate safeguards are in place as required by POPIA.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete or anonymize it.
9. Your Rights Under POPIA
You have the following rights regarding your personal information:
- Right to access: Request confirmation of what personal information we hold about you
- Right to correction: Request correction of inaccurate or incomplete information
- Right to deletion: Request deletion of your personal information under certain circumstances
- Right to object: Object to the processing of your personal information
- Right to restrict processing: Request restriction of processing under certain conditions
- Right to data portability: Request a copy of your information in a portable format
- Right to withdraw consent: Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details in Section 13.
10. Children’s Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or wish to exercise your rights under POPIA, please contact us:
Red Zebra
Email: info@redzebra.co.za
Phone: +27 67 426 7966
Physical Address
Peace of Eden
Rheenendal road,
Rheenendal.
Knynsa 6576
14. Complaints
If you believe we have not complied with POPIA, you have the right to lodge a complaint with:
Information Regulator (South Africa)
JD House, 27 Stiemens Street
Braamfontein, Johannesburg, 2001
Email: inforeg@justice.gov.za
Phone: +27 (0)10 023 5200
Acknowledgment: By using our Site, you acknowledge that you have read and understood this Privacy Policy.
